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Cat's Recovery truck arriving at an emergency roadside scene at night

Emergency Recovery London

Emergency Vehicle Recovery — London, Essex & the M25

Emergency vehicle recovery is what we do, day and night, every day of the year. If you're stranded, blocked, broken down on a motorway, in a live lane or after an incident, call Cat's Recovery & Transport — we move immediately.

  • 24/7 · 365 days a year
  • PAS43 Accredited
  • IVR Accredited including EV Recovery
  • £5M Public Liability
  • £150k Goods in Transit
  • Operator Licence
  • Waste Carrier Licence
  • Family-run operator
  • FdEng Motorsport Engineering
  • London, Essex & M25 coverage

When you need help right now

Emergencies don't keep office hours. Whether you've broken down on the M25 hard shoulder at 3am, you're blocking a lane on the A13, you've been clamped or boxed in, or you're stranded after an incident, we get moving the moment you call.

24 hours, 365 days, no answering service — you speak to the operator, get a clear ETA and a fixed price before anything moves.

Same-day urgent service

Same-day recovery and transport are available across London and Essex subject to capacity. We'll always tell you honestly what we can do and when we can be there. No false promises, no hidden charges.

Live-lane, hard shoulder and stranded vehicle scenarios

If you're on a smart motorway or in a live lane, get out of the vehicle if it's safe and stand behind a barrier. Call us with your live location, vehicle details and registration. We attend under PAS43 procedure, work with Highways and Police, and clear the carriageway safely.

What to send on WhatsApp

WhatsApp 07525 260443 with: a live location pin, your vehicle registration, photos of the vehicle and the area, and a short description of the problem. We'll come back with an honest ETA and a fixed price.

When you need it

Common situations we handle

  • You're stranded on the M25, M11, A13 or A12
  • Your vehicle has stopped in a live lane or junction
  • Late-night, weekend or bank holiday breakdown
  • An accident has blocked the road
  • Your van or fleet vehicle is down and you have a deadline
  • An EV has lost charge or thrown a high-voltage warning

Vehicles handled

Every vehicle type, properly equipped

CarsVans up to 3.5tPrestige & low vehiclesEVs and hybridsMotorcyclesNon-runners and crash-damaged vehicles

See our full vehicle types page for detail on prestige, low, EV and non-runner handling.

How it works

Simple, four-step process

From the moment you call to safe delivery, here's exactly how it goes.

1

Call or WhatsApp us

07525 260443 — tell us where you are, the vehicle, and what's happened. WhatsApp lets you drop a live location, vehicle photos and registration in seconds.

2

We assess and quote

We confirm the right truck, the correct method (flatbed, low ramps, skates, EV mode) and give you a clear, fixed price before anyone moves.

3

We dispatch a driver

A nearby driver is dispatched immediately. You get an honest ETA, the driver's details and live updates if anything changes.

4

Recover and deliver

Your vehicle is loaded properly, secured with soft straps, and delivered to your chosen address — home, garage, dealership, bodyshop or our secure compound.

Why choose us

Why customers pick Cat's Recovery for emergency recovery london

  • Family-run, owner-operated — you speak to the people doing the work
  • PAS43 accredited and IVR accredited including module 27b for EV recovery
  • £5M Public Liability and £150k Goods in Transit insurance
  • Operator Licence and Waste Carrier Licence (Cat B vehicles)
  • FdEng Motorsport Engineering background — technically competent on every vehicle
  • Modern flatbeds, soft straps, low-angle ramps, skates, EV-safe handling

Read the full compliance & accreditations page.

Where we cover

Areas served by this service

Central London All London boroughs Essex Thurrock Dartford M25 corridor M11 A12 A13

FAQ

Emergency Recovery London — common questions

Quick answers to the questions we get most. See our full FAQ for more.

Are you really 24/7?+

Yes — 24 hours a day, 365 days a year. Day, night, weekends, bank holidays, all covered.

Is there a call-out fee?+

Pricing is per job, agreed before we move. No surprise charges on arrival.

Can you recover during the night?+

Yes — night recovery is a normal part of what we do.

Do you cover the M25?+

Yes — the M25, M11, M1, A12, A13 and North Circular are all part of our daily coverage.

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Areas we cover

Local recovery & transport in your area

Need recovery or transport now?

Call or WhatsApp for an immediate response. Send your location, registration, vehicle photos and a short description of the problem.

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